WARRANTY - LIFE EXPECTANCY


I've been doing this 30 years and a total
of "16" warranties in the last 14 years is
really exceptional, unheard of, for just
about any company. These results are
something of which we're very proud.

People have told us the cheap low
priced Items offered by our competitors
last about two to three years, meaning
inconvenience, additional cost for
replacement and labor to change the
part. You're throwing away your money.

Buying the low quality stuff -
Not so smart!

Our numbers show you can expect
trouble free service for many years,
saving you money.
SMART!

We started tracking warranties for our "Entire Product Line" in 2003 when we changed to our microprocessor designs. Updates are entered monthly.

 
Yes, t hese are the real and verifiable numbers. You save money buying the best.
Total Warranties
1986 - 2016
Most warranties have been for external parts like a plug or sensor.
1986 - 2002
 
This 16 yr period
there are no records
Our original product line during this time. Averaged about 5-6 per year.
2003 - 2009
"8"
This 7 yr period
records not itemized
We produced the new advance technology products. This period averaged about one (1) per year

2010

"1"
Jul 2010
Remote light sensor replaced for a headlight modulator.
2011
"2"
Jun 2011
Dec 2011

Vendor Plug on bulb replaced for a headlight modulator
LED unit didn't work for the customer. This could have been due to incorrect installation. We couldn't duplicate problem in lab but still sent him a new unit.
2012
"0"
2012
None
2013
"2"
Jul 2013
Sep 2013
Wire came loose at diode connection in hazard flasher. Simple re-soldering.
Remote light sensor replaced for a headlight modulator.
2014
"1"
May 2014
Pin on microprocessor socket needed to be re-soldered.
2015
"1"
Dec 2015
Replaced an electronic component on the circuit board.
2016
"0"
2016
None
2017
"1"
2017
A single running light flasher somehow was overlooked in testing and the microprocessor wasn't installed. October 2017

See above for first 16 yrs out of 30
(tracking these last 14 years)
Jan 2003 - Oct 2017
"16" Total warranties
in the last 14 years.


 

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