WARRANTY RECORDS / QUALITY STANDARDS

We started tracking warranties for our "Entire Product Line" in 2003 when we changed to our microprocessor designs.


I've been doing this 30 years and a total of "15" warranties in the last 14 years is really exceptional, unheard of, for just about any company. These results are something of which we're very proud.

People have told us the cheap low priced Items offered on the market last about two to three years, meaning additional cost for replacement and labor to change the part.

Buying the cheap stuff -
Not so smart!

Our numbers show you can expect trouble free service for many years, saving you money.
SMART!

ZERO DEFECTS

 
YES, these are the real and verifiable numbers. This how you save money.
Total Warranties
1986 - 2016
Most warranties have been for external parts like a plug or sensor.
1986 - 2002
 
This 16 yr period
there are no records
Our original product line during this time. Averaged about 5-6 per year.
2003 - 2009
"8"
This 7 yr period
records not itemized
We produced the new advance technology products. This period averaged about one (1) per year

2010

"1"
Jul 2010
Remote light sensor replaced for a headlight modulator.
2011
"2"
Jun 2011
Dec 2011

Vendor Plug on bulb replaced for a headlight modulator
LED unit didn't work for the customer. This could have been due to incorrect installation. We couldn't duplicate problem in lab but still sent him a new unit.
2012
"0"
2012
None
2013
"2"
Jul 2013
Sep 2013
Wire came loose at diode connection in hazard flasher. Simple re-soldering.
Remote light sensor replaced for a headlight modulator.
2014
"1"
May 2014
Pin on microprocessor socket needed to be re-soldered.
2015
"1"
Dec 2015
Replaced an electronic component on the circuit board.
2016
"0"
2016
None
2017
"0"
2017
We always list any should they arrise.

See above for first 16 yrs out of 30
(tracking these last 14 years)
Jan 2003 - Aug 2017
"15" Total warranties
in the last 14 years.


 

 

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