CREDIT CARD PURCHASES
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NOTE:
Your credit card is NOT processed over the Internet. It's processed using a card machine in our office that communicates over a private telephone line. This is more work for us but it's about the most secure method. When you complete our checkout process you're not creating an online account or password someone might unlawfully access. This is a one time process which significantly increases security of the information you enter.

 

Information about credit card purchases.

If you're paying with a VIRTUAL CARD please remember that residential delivery, rural delivery and fuel surcharge are additional shipping charges added by FedEx to the base rate, if they apply. To avoid your card being declined please allow enough funds to cover these extras. If there's a problem due to incorrect billing address verification (if different from shipping address) we will not be able to ship your order.

Please bear in mind that sometimes people move or change their billing address and even though your credit card company may have been notified of the mailing address change they sometimes fail to update the processing computer if you didn't make a request. In these events your address will not match the records properly. We have no way of knowing the reason but in the event we receive notification of NO MATCH then we have no alternative other than deleting the transaction. Some companies will accept your card and take a risk of loss. Ours is not one of these and we regard security procedures and accuracy of the utmost importance.

We've had a couple people get upset with us because we're following the procedures outlined in the credit card rules for merchants and they want to cancel the order so they can purchase from someone else who seems less stringent. They blame their problem on us. In this case, subject to our cancellation procedures, we'll cancel the order and make a permanent note in our database file preventing any future occurrence. All we're trying to do is help protect both of us against fraud.

Credit Card purchases - By use of our order form you agree to our standard terms of use. You also understand we're accepting your credit card on good faith. If your card is rejected after shipment you understand the amount is still owed to Kriss Industries Inc. Any charges submitted for collection will incur additional legal fees.

 

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